Internal Communications Group

General information

Trading since 1999, Internal Communications are specialists in the repair, refurbishment and maintenance of telephone & communication equipment, our highly skilled team can repair and refurbish your existing telecoms equipment at our in-house technical repair centre.

Our team have the expertise and capability to test, repair and refurbish an extensive portfolio of manufacturers’ communications equipment, including wired & non-wired handsets, IP handsets, WiFi Dect and headsets. Equipment is repaired to component level, with replacement handsets/line cords, plastics and inserts, cleaned, sanitized, fully tested, shrink-wrapped, packaged and labelled. We arrange collection & delivery of your equipment for repair by courier with real time tracking and advice of delivery for consignments.

We can also help with the installation, logistics and maintenance of your communications equipment, providing remote support, on-site engineer support, storage and recycling.

Fully qualified engineers trained on a wide range of systems are available to meet your requirement for system design, installation, programming, moves and changes, structured cabling networks, fibre optics and, remote diagnostics and programming.

Increasingly companies of all sizes are choosing to outsource their maintenance logistics to Internal Communications who are recognised for both skill and expertise in this field. The benefits of outsourcing your maintenance fulfilment needs can be substantial. Aside from the obvious cost savings, it enhances customer perception. We provide a Total Logistics Service for the advanced replacement and repair of telecommunication equipment.

We can also provide refurbished telecoms equipment from our warehouse, which holds an extensive stock of good quality refurbished equipment, systems, boards, phones and DECT, all are supplied with our standard warranty.

The company is accredited to ISO9001:2008, ISO14001:2004 and hold an Environment Agency license for the handling and processing of redundant IT and Telecoms equipment.