Optical Consumer Complaints Service

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6 Market Square
CM23 3UZ Bishops Stortford, United Kingdom
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Optical Consumer Complaints Service Company Information

General information

The Optical Consumer Complaints Service (OCCS) is an independent and free mediation service for consumers (patients) of optical care and the professionals providing that care. The service is funded by the General Optical Council who regulate opticians, optometrists and dispensing opticians.

All opticians and optometry practices will have their own internal complaints procedure to deal with any complaints raised by consumers. Most concerns are normally resolved informally. If a consumer and the practitioner cannot resolve the complaint, either can refer the complaint to the Optical Consumer Complaints Service. We will then investigate the complaint and help to find a resolution.

The service is provided by Nockolds Solicitors. This means that it is completely impartial and therefore each complaint is considered fairly and importantly for everyone involved, efficiently so that you can move on.

6 Market Square Bishops Stortford

Opening hours
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Parking
The company has a parking lot.
Phone number
+448448005071
Linki
Social Accounts
Keywords
corporate office

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