Irwell Valley Housing Association

General information

Welcome to Irwell Valley's Facebook page!!

This page provides a place to discuss Irwell Valley news, services, events and initiatives. We will share information about events taking place in our neighbourhoods and surrounding areas and we will share information from our partners about events in and around our neighbourhoods.

This page is monitored Monday - Friday from 9am until 5pm. Comments will be responded to within this time.

By using or accessing this page, you agree to comply with Facebook's Terms and Conditions.

Whilst we are keen to hear from everyone, it is important to note that postings by our customers to Irwell Valley's page do not necessarily reflect the opinions of Irwell Valley, nor will Irwell Valley confirm their accuracy.

We welcome all questions, commentary and information about local events in our neighbourhoods, including constructive feedback.

We do not take decisions moderating posts lightly, but we do expect that participants post content and commentary that is both relevant and respectful to the community as a whole.

Irwell Valley reserves the right to remove posts that do not adhere to our guidelines and to block anyone who violates them repeatedly.

Specifically, we will not tolerate the following kinds of posts:

• Abusive, harassing, stalking, threatening or attacking others;
• Defamatory, offensive, obscene, vulgar or depicting violence;
• Hateful in language targeting race, ethnicity, religion, sexuality, gender, nationality or political beliefs;
• Fraudulent, deceptive, misleading or unlawful;
• Trolling or deliberate disruption of discussion;
• Violation of any intellectual property rights;
• Spamming;
• Uploading of files that contain viruses or programs that could damage the operation of other people’s computers;
• Commercial solicitation or solicitation of donations;
• Link baiting (embedding a link in your post to draw traffic to your own site);
• Personal promotion;
• Posts of a political nature, e.g. links to online petitions;
• Posts that contain any personal information about yourself or other people such as addresses, telephone numbers and email addresses.

We are unable to respond to issues that are specific to you on Facebook. If you need to contact us regarding any issues you may have, please contact us in one of the following ways:

Repairs: call 0800 035 2210 or 0300 303 1558 (from a mobile)

Repairs email: scteam@irwellvalleyha.co.uk

Repairs text: 0776 762 0175

Lettings: call 0800 035 2212 or 0300 303 8324 (from a mobile)

Rents (Income Management): call 0800 035 2211 or 0300 303 8324 (from a mobile)

Email: comments@irwellvalleyha.co.uk

Tenant portal on our website: https://ihousing.irwellvalleyha.co.uk/Login

The Irwell Valley app, available from iTunes and Google Play for free

Our website: www.irwellvalleyha.co.uk