Anchor - Thameside care home

General information

The Anchor Group is England’s largest not-for-profit provider of housing and care to older people.

We have almost 50 years' experience and are a registered older people’s charity, operating from 1,000 locations across England.

Anchor provides housing for rent to people over 55 years of age at 700 locations across England, as well as homes for leaseholders in managed estates.
Anchor runs around 100 care and nursing homes, including several specialist dementia homes for customers with higher care needs.

Kathryn and Neil look after this page, sharing news and responding to your comments Monday – Friday 9am-5pm.
We appreciate your patience and will reply to comments posted outside of these hours as soon as possible.

We have clear Community Guidelines to help protect our community:

At Anchor, people are at the heart of everything we do, so we want this page (and all our pages) to be a place where you can share comments, advice, photos and videos freely. That said, we do have a few house rules that we ask everyone to stick to:

Inappropriate content – We are a community of shared interests and as such some content is not appropriate. Content of an inappropriate nature, for example containing sexist or racist references, will be removed and you may be banned from posting further comments. We will also use our discretion to remove posts that are libelous, threatening or include confidential information or advertisement.

Inappropriate behaviour – Spamming, trolling and similar activities such as posting identical links or comments on the page numerous times and posting unrelated information on other peoples’ posts spoil the community for everyone. This type of content will be removed and you may be banned from posting further comments.

No personal information – This is a publically available page and therefore we ask that you refrain from sharing personal information for your own safety. This includes but is not limited to your email address, home address, telephone number, BlackBerry PIN and other social media identifiers, credit card or other bank details. Anchor is not responsible for, nor do we endorse, other users obtaining information that you post on this page and any consequences that may arise.

We are not responsible for, nor do we endorse, anything posted to the page by users. Equally, due to data protection, it is not always appropriate for Anchor to give public replies to questions concerning an individual’s personal situation on social media.

As the community continues to grow these guidelines may change. We recommend that you check this page regularly to make sure you are up-to-date with the latest version. To ensure everyone’s wellbeing, please understand that we reserve the right to remove posts and ban anyone who fails to follow these community guidelines.

To find out more about Anchor's Customer Relations team or our complaints procedure, please follow this link; http://www.anchor.org.uk/existing-customers/customer-relations

Like this page to view news about the range of activities and projects our customers and colleagues are regularly involved in and get a sense of what it is like to live with Anchor.