Deliver Plus East Midlands Ltd

General information

Founded: 2005

Deliver Plus is not just another delivery company, Deliver Plus is a parcel management company: we utilize the services from the world’s best carriers; UPS, DHL and FedEx, managing the process on your behalf from collection through to delivery. How do we do that? Well as you may know delays can and do occur to packages in transit, we pro-actively track, monitor and resolve issues on your behalf, so you don’t have to. Offering a seamless service that saves you time, money and, most importantly, offers you added piece of mind.

Parcel management is a new concept in logistics but one that is already adding value to the supply chains of respected companies including: ARM, Toshiba and the Royal Society of Chemistry. We ship over 500,000 parcels a year around the world on behalf of companies just like yours.

Technology
Our ParcelVision™ software is at the heart of Deliver Plus. Our cutting edge technology enables you to view and track all your shipments on one screen. You can book both domestic and international collections, print shipping labels and customs documentation and even check the cost and transit times available before shipping. But it’s not just the long list of features that sets ParcelVision apart, what impresses our customers most is how easy, quick and intuitive it is to use. Want to see for yourself?

Real customer care
Deliver Plus is so much more than just clever technology. Behind our technology is a proactive team of highly trained people constantly tracking your shipments resolving any delivery problems as they arise. Each of our customers is assigned a dedicated, named account manager. Their role is not only to notify you of delays but to resolve them on your behalf. Over time. they will also learn how you like to work and tailor their service and feedback to suit your requirements. This is a truly personalised service that is currently not available from any of the major carriers. The customer service bar has been lifted!