21st Century Training

General information

There have been massive changes in media availability in recent years and the modern driving school has needed to adapt to take full advantage of these changes. Here at 21st Century Driving we are proud of our training techniques which help us to help you reduce the total cost of your driving lessons. By using our methods and online facilities it is possible to cut your training hours by up to 25%, which represents a massive saving on the overall cost of your driving lessons, far more than the apparently "cheap" driving lessons available from some of the other driving schools

Beware the hidden cost of cheap driving lessons

Everyone wants a bargain, and that's understandable, have you thought through what the hidden costs of cheap driving lessons could be. Under-trained, inexperienced drivers who may well have got through the driving test, but have nowhere near the level of expertise to make them safe drivers

You know a decent car will cost you £4000+ and another £2000+ to insure it, so with a £6000+ inverstment in the hardware (car + ins), how much should you insure in the software (driving lessons) to make it run. If we were talking about an iPhone or iPad, you would want the latest and best apps wouldn't you?

Put in that context, you owe it to yourself and your passengers to look for the best, driving instructor or driving school not the cheapest driving lessons you can find

But we can combine the 2 for you. Our lessons aren't the cheapest, but we think they are arguably the best from a content and a value point of view
Mission Statement

• We will distinguish our self from competitors by providing excellent and unrivalled customer services
• The office staff will endeavour to answer all customer calls in person between 09.00 am to 18.00 pm Monday to Friday.
• Instructors will endeavour to arrive at the appointed lesson time at least 90% of the time or offer an apology
• Instructors will offer an interactive recap of previous lesson to set base line for tuition
• Instructors will state firm aims and objectives for the current lesson so pupil is in no doubt as to the purpose of the lesson and what they are trying to achieve from the session.
• Instructors will teach in a non confrontational manner.
• Instructors will offer feedback and encouragement linked to specific areas of development
• Instructors will interactively summarise the lesson so pupil is fully aware of strengths and weaknesses and whether the objective was achieved
• Instructors will endeavour to reply to text messages and calls from customers as soon as possible and at the very least the same day.
• Instructors will keep tuition vehicle in a reasonably clean and tidy condition that reflects the branding and professional image of the driving school