Docs2Digital

General information

Phoenix is a scanning bureau specialising in the scanning of any kind of paperwork, retrieval software and document storage should the need arise.

We scan any kind of paperwork, from receipts, through to large format drawings into digital images. We are based just outside of Luton but supply our services to the Home Counties, London and beyond.

Phoenix is a family run business, taking pride in having worked in the scanning and document management industry for well over 30 years. It has seen the changes from Microfiche and microfilm to digital scanning and the evolvement of document management software.

Our aim is to become the most recognised and used scanning company in Luton and the surrounding towns, for it's document scanning service and data management solutions.

We pride ourself in taking the time to build relationships with our customers, not just supply a service for x amount of money. This allows trust to be built and the customer knowing we will always deliver a very high level of service, professionalism and look to go that extra step should the need arise. Also our customers know in the unlikely event that something goes wrong, we will be committed to rectifying the problem.

Our customers return over and over again as regular monthly customers or for less frequent jobs to be carried out. No matter, what the size of job to be undertaken, we will provide the right solution and service knowing the customer will always be very happy after it sees the results. How can we state that! Easily, because our existing customers do over and over again.

We know if a company or department has not ventured into the world of scanning it's documents, then it can be a daunting process. Phoenix will always take the time to explain, guide, demonstrate and advise from it's vast experience, on what the best option or solution is depending on budget, timeframe or any other reason that may exist. Everything we do, we try to carry out in a way that is complimentary with another process, this allows a company or department the confidence that it is not tied into a process, only to find it cannot move away or do something else easily.

We have time and time again, met companies or departments that have been sold software by other bureaus as it has offered it for free, without the explanation that it ties them into having to continue using that companies services. In some cases this software ends up becoming redundant and the documents inaccessible without continued further cost. This is not out policy! We are always open and upfront about any solution or product we advise, giving our customers piece of mind that it is not going to be stung later down the line.

Phoenix has a range of data management solutions from simple document storage and retrieval software through to fully integrated document management solutions enabling a paperless environment to be achieved. Our document scanning services are designed to save employees time searching for documents, improve company efficiency's, free up valuable floor space, reduce costs, are legally admissible, provide excellent document and records retention, complies with disaster recovery protocols and is accepted by the Inland Revenue, HMRC and the FCA as it allows you to manage and safeguard your key documents successfully.

These services range from small scanning jobs through to bulk document scanning of thousands of documents, data extraction even cloud based electronic archiving and physical document storage, plus a host of other related services.

Our solutions and services put your information to work by delivering the right data to the right users at the right time. Phoenix Document Solutions increase customer satisfaction, enhance supply chain efficiencies and reduce operating costs, improving a companies overall competitive advantage.

The data we scan can be placed onto either CD, DVD, HDD and for added security we can also apply data encryption to any of the data. We also have the option to uploaded data to your FTP site, remotely import data into your document management system or made it available on our Secure Cloud Document Storage Area.

Our belief is we provide a cost effective, efficient service to all of our customers and communication is key. With this a good business relationship can be formed and customers receive the service required, plus the format of scanning and retrieval that your business needs. Our pricing is not set in stone, as no two jobs are ever the same. There are companies that are prepared to quote blindly with a unrealistic base price to achieve a job, but this is impractical and foolish as it will always end in one party not receiving the service required or expected at some point.

We work with a whole variety of businesses, departments, of varying sizes and all with different requirements, so the chances are, we will have a solution to suit your company!