Magee Dental Care

General information

Welcome to mageedentalcare - we are passionate about helping our patients to look and feel confident. We know how much difference a beautiful smile can make to your life.
Some reasons to join us:
TRUSTED & LOYAL: Our aim is to help you achieve and maintain good oral and dental health though preventive dentistry by helping you care for your oral health. We are therefore committed to providing the highest possible standard of care that we can for our patients and will work in partnership with you to get to know you, build long-term relations with you and tend to your specific needs.
WARM & WELCOMING: You can be assured that you will receive personally tailored dental care in a friendly, caring and professional manner centred around your needs and personal preferences. We promise that our staff will be welcoming, approachable and always ready to help you.
UNDERSTANDING & HONEST: We will be sensitive and confidential in our dealings with you and will listen to your oral and dental health needs and explain your treatment options and costs clearly so you can make an informed decision as to which treatment is right for you.
INNOVATIVE: Our modern equipped, centralised in-house decontamination unit gives our patients confidence that we maintain high standards of cross infection control and sterilisation. Using modern clinical techniques and technology and constantly developing our services ensure a complete care to your dental needs and access to the latest and most effective dental treatments.

Just some of our treatments:
* Tooth Whitening: Would you like an extra sparkle to your teeth?
* Porcelain Crowns and Veneers: Do you have a damaged or broken tooth? A dental crown or veneer could be the perfect fix!
* Dental Bridges and Implants: Find out how we can make a gap from missing teeth disappear.
* Dentures: Are you tired of wearing uncomfortable dentures? We would love to help you!
* Tooth coloured Fillings: The modern alternative to dark, silver amalgam fillings
* Facial Aesthetics: Longing to reduce the appearance of lines and wrinkles? Our facial aesthetics practitioner can help.
* Teeth Straightening: Gently realign your teeth without the use of traditional braces for a beautiful smile!
* Hygienist Services: Regular visits to the hygienist help prevent gum disease, bleeding gums and dental decay.
* Smile Contouring: Small changes to teeth can make a big difference to a smile. Just ask us.
* Routine Dental Check-ups for you and your family
* Sports Mouthguards: Prevent sports injuries to teeth by wearing a properly constructed mouthguard whenever you train or play sport that involves physical contact or moving objects.

Health Service Patients
To register for HS dental care, please provide:
 your Medical Card and
 photographic proof of identity eg. Passport, Driver’s Licence
A £10 administration deposit is required to secure your first appointment which (refundable on completion of treatment).
Treatments available under the Health Service include:
• an examination and assessment
• radiographs (x-rays)
• non-surgical treatment like scaling, polishing, periodontal (gum) treatments, marginal fillings and oral hygiene instruction
• surgical treatments like wisdom and other tooth removal
• fillings
• root canal fillings
• other treatments such as bridges, crowns, and dentures
• referral to a dental hospital for specialist treatment
Treatments not available under the Health Service include certain cosmetic work which can be carried out privately.

Health Service Charges and Exemptions
Being a Health Service practice means that we work to a set scale of charges. If you are not entitled to free treatment or help with the cost of treatment, the charge is 80% of your dentist’s fee up to a maximum of £384. If you are claiming help with HS dental health costs, it is your responsibility to check that you are so entitled before declaring this to us, to provide documentary evidence of your current entitlement and to keep us advised at each appointment about any change affecting this entitlement

Appointments & Reminders Please arrive 10 minutes early and give 48 hours’ notice if unable to keep your appointment. (Late cancellations may incur a charge)
• We can phone you, send you a SMS/text reminder or email about your appointment.
• Please keep us informed about any changes to your personal details such as your address, contact number, financial changes affecting your entitlement to free HS or subsidised dental care.

Dental Check-Up
Please bring an up-to-date list of your current medication to your appointment.
Your first dental appointment will be an extensive examination involving:
• Discussion of your dental concerns
• Your dental history being taken
• A thorough examination of your teeth and gums for signs of any dental disease
• An oral cancer screening - a full exam of the soft and hard tissues of the mouth for signs of any abnormalities
• Radiographs (X-rays) may need to be taken to help complete diagnosis. Tell your dentist if you are or suspect you are pregnant as radiographs and certain treatments should be avoided during pregnancy
• Discussion with your dentist on the findings, your treatment options and any relevant risks and associated costs
• You will be advised on the number of appointments required. Reception will give you a written Treatment Plan and Estimate of Expected Treatment Costs
If you would like any treatment leaflets to take home to read, please feel free to ask us.

Pain Relief Your dentist will ask you whether you would like local anaesthetic to help pain relief. In the event of a difficult or surgical extraction your dentist may suggest a referral e.g. to a specialist and will discuss whether local anaesthetic will be sufficient or if sedation will be required.

We take time and patience with anxious patients, but very anxious children or adults can be referred to the local community dental department.

Confidentiality
We take great care to ensure that our patient records are maintained in strict confidence. We have Confidentiality, Data Protection and Data Security Policies. Should you require further information, please let us know.

Repairs and replacements
Our dental treatment is provided to a very high standard but occasionally treatment may need to be replaced or repairs may need to be undertaken. Our practice policy is normally to provide repairs or replacements free of charge if the treatment fails within one year. Full or partial refunds may also be given. Please contact us immediately if you experience difficulty with any treatment that we have provided.

Dental Emergencies
If you have a dental emergency during our Opening Hours, please contact the practice for advice and we will make arrangements for you to be seen as quickly as possible.

Outside our Opening Hours, please telephone the practice for our emergency service arrangements.
Evenings, weekends and public holidays we participate in the Local Area Emergency Dental Clinic held in Craigavon Area Hospital every evening from 7pm - 9pm with additional sessions each Saturday and Sunday morning (and during selected holiday periods) from 10am - 12noon.
This service is for genuine emergencies only, such as trauma, swelling, bleeding, severe pain. If you normally pay for your dental treatment there is a charge at this Clinic.

Complaints
If you feel that you have cause for complaint, please raise it with our Complaints Manager.

Access Guide
• Free public car parking in rear adjoining Wesley Place carpark
• Within close proximity to Lurgan Train Station.
• Free on-street car parking (restricted time) on William Street, opposite the practice.
• Step-free features include level front entrance
• Power-assisted entrance door
• Reception, waiting area and two surgeries located on ground floor
• Lift provision to access upper floors
• Accessibility toilets on all floors
• Communication Support and Interpreting services arranged
• Guide Dogs, Hearing Dogs and Assistance Dogs welcome
• Breast feeding facility & baby change station
• Early morning and evening appointments
• Inclusive Customer Service
For the names of our Dental Team, please visit our website.