New Victoria Hospital

General information

New Victoria Hospital is a private, charity owned hospital based in Kingston upon Thames, Surrey, and is one of the few remaining independent hospitals in the country. It has provided an excellent level of service to the local community for almost sixty years and is frequently ranked by patients as one of the top private hospitals in London.

With excellent standards of quality patient care, the expertise and compassion of our staff together with our constant investment in the latest and best equipment enables us to have an uncompromising commitment to our patients’ safety and comfort - and this pervades everything that we do.

The hospital offers excellent speed of access and flexibility with a wide range of multi-speciality surgery and medical patients admitted, including emergencies.

There are in excess of 150 highly skilled consultants at the hospital with the main specialties being Orthopaedic Surgery, Gynaecology, General Surgery, Gastroenterology and Ophthalmology.

The hospital’s Outpatient Services and Clinics include:
Breast Clinics; Cardiac Diagnostics; Colposcopy and Loop Diathermy; Dietetics; Endoscopy Suite; Fetal Medicine Clinic; Intermittent Self-Catheterisation Clinics; Orthotic Service; Pain Management Clinics; Pathology Department; Pharmacy; Physiotherapy; See and Treat Hysteroscopy; Urodynamics Clinic; and Weight Loss Management & Bariatric Surgery Clinic.

Hospital Facilties:

21 bedrooms with ensuites
14-bed Day Surgery Unit
3 Operating Theatres
1 Endoscopy Theatre
2-bed HDU
6-bed Recovery Area
Consulting Rooms
Imaging
Physiotherapy
Pathology
Pharmacy

Quality & Accreditations
New Victoria Hospital is committed to the provision of exceptional standards. New Victoria Hospital was the first in the country to introduce ISO 9001 Quality Assurance. The hospital is also accredited for the quality of its service by CHKS Healthcare Accreditation and Quality Unit and certified ISO 9001:2008. The hospital’s management of sensitive data is ISO 27001 accredited.

Patient Satisfaction
The hospitals’ patient feedback is independently monitored by an external company and in the last year 99% of respondent patients said they were likely or extremely likely to recommend us to their family and friends and 99.8% said that our overall nursing care was Good, Very Good or Excellent. Compared to the other twenty eight London private hospitals that also have their patient feedback independently monitored by the same company, we are delighted to say that we rank in the top 3 in many categories, positioning us as one of the best private hospitals in London.

Location
The hospital is extremely well located for travel connectivity - by road (just off the A3); by train (Kingston upon Thames & Raynes Park stations as well as Wimbledon underground are all close by for bus or taxi). We also have free visitor parking with CCTV.

Accreditations
ISO/IEC 17025:2005
Care Quality Commission
BUPA Approved Breast Care Unit
BUPA Approved Colorectal Unit
Clinical Pathology Accreditation
ISO 9000/9001/9002
CHKS
ISO 27001