Diya

General information

Our Customer Service Team are unable to assist customers with any queries via our Facebook Page. You can contact the Customer Service Team at http://www.diyaonline.com/contact-us.php or have a look at our terms and conditions which may be of help to you http://www.diyaonline.com/terms.php.

We love hearing your thoughts about Diya here on Facebook so we want you all to feel happy and comfortable to contribute to this page. With this in mind, we ask that you stick to the following guidelines:

- Please be polite to other Diya fans and treat each other as you would like to be treated.

- Please don't give out any personal information.

- We cannot allow any inappropriate or offensive language - that includes user names, photographs and any message that are crude, contain swearing, are racist, offensive or violent, and talk of illegal activities or comments that are for personal financial gain.

- Advertising, spam, selling and links to external shopping sites are not allowed here and will be removed. This includes postes used to direct traffic to other sites, blogs or Facebook pages.

- Please keep comments on-topic. Our Facebook wall is a great place to get your fashion fix and all the latest Diya news. Any gossip or comments about celebrities, court cases or personal disparagements will be removed.

- Modertators and other Diya fans must be able to easily understand your message. For this reason we can not allow messages that are written in code or a language which isn't English.

- Posts which infringe third parties itellectual property rights, will be removed.

- We reserve the right to de-tag Diya from any posts or photos that we deem inappropriate.

- Please note that repeat offenders will be reported and blocked from the page.

- We will endeavour to answer any queries posted to our Facebook wall, however, Customer Services are the best port of call for direct enquiries relating to orders, refunds, etc.

By posting on our wall you are deemed to have accepted our guidelines. Please refer to Facebook's terms of use which you must also abide by.

If you become aware of a post which you think breaches any of the above and you would like to contact us please sendus a private message.