Resident® Block Management Software

General information

Resident was created by Kate Boyes, a chartered surveyor and property manager who has been letting and managing property for 12 years. Through her work Kate recognised a need for a more cost-effective solution that modernises block management and makes it more accessible and transparent, and so Resident was born.

Kate has a first class honours degree in Land Management from the University of Reading specialising in Investment & Finance, and trained at Nelson Bakewell (now Capita Symonds), a Property Consultancy, in London. She qualified as a Chartered Surveyor in 2004, and is a Fellow & Board member of ARLA.

Kate established Alexandre Boyes Residential lettings in 2003 and Alexandre Boyes Estate & Block Management in 2007. The award winning teams have been shortlisted and won silver in The Times & Sunday Times Letting Agency of the Year Awards and The Sunday Times / Times Property Awards and won Lettings Office of the Year at the West Kent Property Awards. Not only that, Alexandre Boyes won Property Management Company of the Year in 2015 at The Negotiator Awards.

In it’s first year, Resident won bronze for Best Online Business in the Kent Digital Awards and was a finalist for the Best Services Provider at the News on the Block Property Management Awards.

Our mission

At Resident our mission is to be an industry leader in the provision of block management software.

Our ambition is to help our clients apply best practice to the management of their block and we provide them with the tools to help them do this saving them time, money and ensuring they stay compliant in the process.

Our values

At Resident we are revolutionising the block management industry. Our values underpin everything we do.

Efficiency

Whatever your background, Resident is designed to save time and money. We actively seek your feedback and are always looking at new ways of working with technology to improve your experience of using Resident.

Communication

Our aim is to modernise communication in the block management industry, using intelligent software that offers new and exciting ways to share and view information, and make decisions. We also strive to be as accessible as possible to our clients.

Expertise

Resident is packed full of industry checklists and templates. Behind the portal is an experienced team of block managers, chartered landlord and tenant surveyors and chartered accountants supporting providing support. We also share thought pieces and interesting articles with our clients to help them stay on top of changing legislation and industry opinions.

Transparency

Resident is modernising block management and transparency is a crucial part of the revolution. We believe that managing agents and those who self-manage should be operating to the very highest standards and Resident has been designed to help. Our tools are intuitive and by providing limitless logins no one need be excluded.

Contact Details

Call us on 0203 7515 628
www.resident.uk.com