RS Industrial Services (Tyne & Wear) Ltd.

General information

We’re the engineering company that goes one step further.

We’re not your usual trade supplier.

Here at RSIS, we provide hardware, tools, cranes, lifting equipment and training to clients from across the North East and the rest of the UK.

But what makes us different is that we also offer one of the friendliest approaches in the business, an unrivalled commitment to great customer service, and a dedication to always going one step further when it comes to helping you solve your engineering and lifting problems.

We put our customers first.

Whatever you need from us, you can rest assured that it comes with the very best possible customer service. In fact, our success and growth are down to the way we work with our customers and clients, and we focus on building the kind of long lasting relationships that will keep you coming back time after time.

We’re committed to quality.

Quality runs throughout everything we do - from the 40,000 products we sell via our trade counter, right through to the bespoke training we offer on site. For example, we’ve been awarded ISO 9001 : 2000 certification for our quality management system, we’re members of the LEEA, we’ve been accredited by the RTITB, and our training courses are fully IPAF certified.

We deliver value for money

Reliability and quality often come at a price - but here, that price is lower than you might think. We make sure that all of our services are cost-effective and that all of our products offer great value for money. And because we’re a key member of the THS buying group, we can pass an even wider range of fantastic savings on to you.

...and there isn’t another company in the UK who can do what we do

Our greatest single asset isn’t our huge range of trade counter products. It’s not our crane sales and supply business. It isn’t our commitment to customer service. And it’s not our friendly approach and great working environment.

It’s our ability to combine them all into one unique service that really helps us stand out. No other company in the UK takes that same extra step as we do to combine huge ranges of products and services with a can-do attitude to delivering the kind of solutions that go far beyond your requirements.

So whatever you need, get in touch - the chances are that we can help.