The Bank

General information

Our History

Formed in 1695, we are the oldest bank in Scotland.

Today, with nearly 300 branches, serving over 2.8 million customers, in locations from Lerwick to Kirkudbright, our branch network spans the whole country. And, with over 80 branches open on a Saturday and 24/7 phone and online services, we’re there when you need us most.

Terms and Conditions:

Privacy Policy http://bit.ly/12Dlpne
Terms of Use http://bit.ly/1gGsBSw

Get in Touch

We aim to meet all of your banking needs – from saving for those rainy days to buying your home. To find out more there are many ways to get in touch:

Visit us at www.bankofscotland.co.uk, call us on on 0345 602 0000 or have your queries answered via Twitter @AskBankOfScot

If you need to call us from abroad or prefer not to use our 0345 number, you can also call us on 01313 37 42 18.

You can also see our TV ads and other interesting videos on our YouTube page at http://www.youtube.com/bankofscotland

Customer queries

If you need to contact us regarding your existing bank account with us, please call on 0345 602 0000. This line is open 24 hours a day, 7 days a week to help with your queries if you are an existing customer. For new customers lines are open Monday to Friday 8am-8pm, Saturday 8am-6pm, and Sunday 9am-5pm (except Christmas Day). Calls may be monitored or recorded.

Security on Facebook

We want you to be safe online so please do not include any account, log in, financial or personal details on your Facebook page. We will never ask you for this type of personal information through Facebook or direct you to a web page that asks for this information.

Content and Moderation

Bank of Scotland does not endorse and is not responsible for any adverts or third party content that is available on this page, including any ads that Facebook.com may place here, or for the content, products, advice, opinions, recommendations or other material of third party sites users or other pages on Facebook. You use such adverts, content, products, advice, opinions, recommendations or other material at your own risk.

Content submitted by users on this page is moderated by Bank of Scotland and may be removed at our discretion (including without limitation if it is; libelous, derogatory, malicious, contains personal information (such as account details), is threatening, uses offensive language or contains spam).

Please note:

Or social media channels are directed at persons over the age of 16. Please don’t access our social media channels if you are below this age.

The language of this page is English and we’re unable to respond to comments in other languages. This may mean in some instances that we need to remove comments if we cannot be certain of their content.

General information

Contact Us: http://www.bankofscotland.co.uk/contactus/

Bank of Scotland plc. Registered in Scotland No. SC 327000. Registered Office: The Mound, Edinburgh, EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.