Willows Care Home

General information

Willows Care Home in Romford provides residential, nursing and dementia care for the elderly frail within a homely and comfortable environment. Our highly skilled team are enthused with a passion for delivering excellence in care and this is at the heart of what we do. We offer both long term and respite care and are able to accommodate most changes in care needs.

Willows Care Home, is our latest purpose built home to open, offering state of the art facilities and is luxuriously decorated. Nestling in a pleasant residential area of Romford close to the town centre and easily accessible by road and public transport. The local shops and amenities are all within a few minutes walk as is the delightful Cotton Park.

The bustling garden themed room is the place to be; where you can relax and drink tea and sample the mouth watering freshly baked pastries with family and friends whilst looking out onto the beautiful landscaped gardens.

Our Chef has created seasonal menus all from fresh, locally sourced produce, catering for a variety of palettes. Families are welcome to come and dine with their loved ones and savour the fresh home cooked food.

All bedrooms are warm, cosy and elegant with en suite facilities and unique. We want all our residents to feel at home so we encourage everyone to personalise their rooms with pictures, ornaments and small items of furniture. Many of the rooms overlook the secure picturesque gardens with its water feature, a delightful place to sit, reminisce and chat, with the gentle, therapeutic sound of the running water.

The Nurse Call system ensures our residents security and peace of mind, knowing that that they can call their care team any time day and night.

The communal areas are designed to forge a real community spirit between fellow residents, families and staff. We have created dedicated areas for watching TV, relaxing by the cosy fireplace or whiling away the time over a good book. The activities include, gardening club, baking, film matinées, bingo and local excursions, family and friends are encouraged to join in the fun!

The IT suite and Wi-Fi facilities in the home make it easier to keep in touch by Skype, e mail or just surfing the net.

At Willows we have created a modern, trendy hair salon so that you can you pick up all the latest news whilst treating yourself to a new hair style.

Specialist Units

Our specialist complex behaviour suites are run by dedicated, experienced staff who are passionate in providing individualised person centered care to all our residents within a warm friendly environment where strong relationships are formed between residents, relatives and carers. We welcome relatives’ participation in the care planning of their loved ones.

The suites are highly focused and staffed with specialist trained carers who are committed to caring for residents with complex or behavioural needs. All rooms are en suite, designed to ensure safety and comfort. The complex behaviour suites are equipped with a dedicated lounge where social activities take place, a dining area and kitchenette, a sensory room and de-escalation room. Experience has shown us that these facilities are vital for the safe care and well-being of our residents.

Our attention to detail is such that it extends to the quality of fixtures and fittings as we know how residents in these units can become frustrated and require that extra dedication.

Please call for further information.

Services

24 hour care
Nursing, residential and respite care
Home cooked meals
Visiting hours to suit you
Individualised activity programmes
Hairdressing salon
Chiropody
Retained GP service

Facilities

Purpose built modern care home
Bright and airy en-suite bedrooms
Specialist bathing equipment
Garden themed room
Secure, landscaped gardens
Sensory room
Wheelchair access
Nurse call system
Telephone & TV point (all bedrooms)
Choice of comfortable lounges
IT and Wi-Fi facilities
Refreshment stations for making hot/cold beverages & light snacks

We provide a range of activities

Music and Relaxation
Gardening Club
Reminiscence
Quizzes
Board Games
Ball Games
Skittles
Arts & Crafts
Music & Dance
Sensory Games