The Waterpoint

General information

The Waterpoint has a unique approach to the supply of water coolers throughout the UK. We use the motto “Water coolers with a conscience” for a number of reasons, not least of which is our commitment to plumbed coolers which provide great value and great taste to our customers whilst offering significant environmental benefits over bottled coolers.

We make a concerted effort to build long-term partnerships with each and every one of our customers, relationships based on mutual trust and respect. We are open to feedback and encourage our customers to discuss their concerns, ideas and questions with us. It is our absolute belief that our environment should be treated with respect and we are proud to be a highly sustainable carbon neutral and carbon footprint approved company.

The Waterpoint have been supplying water coolers since 2002 and have been carbon neutral for since 2005. We are an independent company and can therefore offer you the widest possible range of coolers - even if a particular machine is not in our current portfolio we are always happy to source it in order to meet your requirements.

When you get a water cooler from The Waterpoint we do all the work. We'll advise you where best to site it, we'll install it free, we'll service it regularly, we'll sanitise it, we'll change the filters for you and give it a clean up every time we see it.

We'll also attach a service record so that you can see for yourself the last time the water cooler was serviced and that everything is running smoothly. If there is a problem you can email us or call us directly, without having to speak to a call centre or know your customer number, and we'll make finding a solution for your problem a priority.

In everything that we do we place our customers' needs at the top of our list of priorities and we believe this is the reason for the high levels of customer satisfaction we encounter in our day-to-day dealings with individuals and businesses who have or who are looking to have a Waterpoint cooler in their premises.