Topshop

General information

Our Facebook wall is a place to talk about everything Topshop. We love hearing your thoughts and want you to be safe and enjoy getting the most out of the Topshop community. With this in mind, we ask that you stick to the following guidelines:

• Please be polite to other Topshop fans and treat each other as you would like to be treated.

• Please don’t give out any personal information.

• We cannot allow any inappropriate or offensive language - that includes user names, photographs and any messages that are crude, contain swearing, are racist, offensive or violent, and any talk of illegal activities or comments that are for personal financial gain.

• Advertising, spam, selling and links to external shopping sites are not allowed here and will be removed. This includes posts used to direct traffic to other sites, blogs or Facebook pages.

• If you want to post a link to another site to illustrate your point, please do not link to sites that require registration in order to view, or any site that prompts an automatic download as these comments will be removed.

• Please keep comments on-topic. Our Facebook wall is a great place to get your fashion fix and all the latest Topshop news. Any gossip or comments about celebrities, court cases or personal disparagements will be removed.

• Moderators and other Topshop fans must be able to easily understand your message. For this reason we can't allow messages which are written in code or a language which isn’t English.

• It’s okay to briefly quote somebody else, but large chunks of copied text will be removed.

• We reserve the right to de-tag Topshop from any posts or photos that we deem inappropriate.

• Please note that repeat offenders may be reported and blocked from the page.

• If you use our Facebook wall to contact us about a Customer Service issue, please be aware that a Customer Service representative may contact you personally through Facebook to help with your query.

• We will endeavour to answer any queries posted to our Facebook wall, about fashion, style and all things Topshop. We’ll be on-hand from 9:00am to 5:00pm GMT, so if you’re posting outside of these times, please be patient!

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