GAC Services UK

General information

GAC is a global provider of shipping, logistics and marine services. These services are constantly being refined and integrated to serve our customers' increasing need for competitive solutions. Emphasising trust, reliability and a strong human touch, GAC has been building its reputation in its chosen markets since 1956.

RULES OF ENGAGEMENT
We've created this Facebook page to keep you up to date with what’s happening in the GAC Group around the world, to give you a chance to provide us with feedback and comments, and to connect with GAC companies, staff, customers, partners and other followers on Facebook.

We welcome your feedback. However, please note that our Facebook page is NOT an official customer service channel. If you want to learn more about GAC and our range of shipping, logistics and marine services around the world check out our Corporate website at www.gac.com. Our corporate website also includes a comprehensive list of contact details for the companies that make up our global network.

By accessing or using this page, you agree to comply with Facebook’s ‘Statement of Rights and Responsibilities’ (viewable at www.facebook.com/legal/terms) and other applicable rules governing the conduct of those using and interacting with Facebook.

Don’t Get Personal: We kindly ask you not to share personal information – whether it’s your own, or that of someone else – on our Facebook page.

Third Party Sites and Content: GAC is not responsible for Facebook’s privacy or security policies or those of other third party sites that may be linked to by this page or other Facebook pages. Please review the policies of each website that you visit. GAC does not endorse and is not responsible for any ads that Facebook may place on this page, or for the content, products, advice, opinions, recommendations or other material of third-party sites or other pages on Facebook.

Comments: We welcome your comments and the opportunity to engage with you online. However, we do have a few simple rules that we'll apply in the interests of online civility and respect for others. We reserve the right to delete comments which violate any of these rules, and to block users who repeatedly violate the rules, or otherwise abuse the forum.

Complaints and grievances: The GAC Group has specific procedures in place to receive, investigate and deal with any complaints and/or grievances raised by employees, customers or other outside contacts. Our Facebook page is not the right medium for such matters. If you have a complaint or grievance, contact us at socialmedia@gac.com and we shall be happy to advise you about the best way to bring the same to the attention of the correct people to look into the matter.

The rules are simple, and based on mutual respect and appropriateness:
• No name-calling – If you don't like someone’s comment, say so. If you have something to say to us, by all means let us know. But please do with courtesy and without using insulting language.
• No profanity, please – In the same spirit, please do not swear or curse in your comments. Bear in mind that what you write may be seen by people you work with, or those you want to business with, and the way you choose to express yourself shapes the way others view you.
• No advertising or spam – If you have something to sell or provide services, please do so through your own website and/or Facebook page, not GAC’s. Spam - as indiscriminately distributed unsolicited messages or posts, often for advertising purposes is known - will be deleted. Repeated posting – If you keep posting the same thing, whether as a post or as a comment, we reserve the right to hide or delete duplicates.
• No politics – GAC is a diverse global organisation with staff and customers around the world. We insist on mutual respect and tolerance and, as such, request that personal political views be expressed elsewhere, not on this page.

Contact Us
Visit www.gac.com or contact our Social Media team at socialmedia@gac.com