Shell

General information

House Rules
Welcome to the Esso GB Facebook page. We’re glad you are here.
Esso is one of the leading fuel retailers in GB, serving an average of 800,000 customers a day, 365 days a year.
This page provides a place to discuss the Esso brand, our initiatives, services and breaking news. The following guidelines are designed to help provide a quality environment for our fans. Please read them and keep them in mind whenever you participate.
By using or accessing this page, you agree to comply with Facebook’s Statement of Rights and Responsibilities (https://www.facebook.com/legal/terms). While we are interested to hear from everyone, it is important to note that postings by fans to Esso’s Facebook page do not reflect the opinions of Esso, nor does Esso confirm their accuracy.
We are open to varying opinions in our community. At the same time, we know we are not experts on every topic. So, we work hard to make sure the topics presented on our pages best represent the interests of the community we serve. If a post is inappropriate or offensive or out of our area of interest, we may remove it. Specifically, we do not tolerate and may remove any contributions that are:
• Abusive, harassing, stalking, threatening or attacking others
Promoting any illegal activity, violence or sexually explicit material
• Defamatory, offensive, obscene, vulgar or depicting violence
• Hateful in language targeting race/ethnicity, religion, gender, nationality, disability, sexual orientation or political beliefs
• Fraudulent, deceptive, misleading or unlawful
• Trolling or deliberate disruption of discussion
• Infringing any copyright, database right, trademark or other intellectual property right of any other person
• Spamming in nature
• Uploading files that contain viruses or programs that could damage the operation of other people’s computers
• Commercial solicitation or solicitation of donations
• Link baiting (embedding a link in your post to draw traffic to your own site)
Our Customer Care line is open from 8am-4pm from Monday to Friday (020 7136 1798). If you need to contact us outside these times (or during busy periods), please email us or leave a voice mail message and include your contact details. We will respond as soon as possible: http://www.exxonmobil.co.uk/UK-English/Imports/contactus_contact.aspx?CountryCode=UK&Language=English