cantel computer services ltd

General information

We are a leading UK wide provider of Business IT Hardware Support Services. From our Northern Office in Newark and our Southern Engineering centre in Croydon, London, we are positioned to deliver best in class IT support.
Our directly employed network of specialist engineers in strategic locations throughout the UK is one of our key business assets.
Cantel was started by a group of likeminded engineers who wanted to offer better value effective and personalised support for IT equipment as an alternative to OEM standard behaviour.
Our approach is based upon listening to our customers and providing support at the service level required, over the operating hours chosen by the customer. We offer Service Level Agreements with the option to uplift to higher levels on a demand driven basis, reducing unnecessary spending.
Many customers have effective software applications driving their business on older IT platforms. They tell us they don't need latest hardware offerings in every instance. They tell us they do need their equipment to enable business processes 24/7 x 365 days.
Our aim is to underscore the continous operation of core business systems, ensuring zero impact on trading time from IT hardware issues.
After over 30 years experience delivering major hardware maintenance contracts, Cantel is uniquely placed to respond to our customer's needs. We hold significant stocks of fully tested original parts and can provide "hot swap" items to be held on site, to further reduce risk of service interruption.
We support and can source hardware from most industry suppliers, and offer tailored support contracts with flexible duration, service level and operating hours to suit our clients needs.