Hazelwell Lodge

General information

Hazelwell Lodge is an Award Winning registered care home providing Specialised residential care for a maximum of 35 residents. The Home caters for the care of elderly including those who suffer from dementia and behavioral issues that may cause challenges in an unsupervised setting.
The operation of the home is designed to enable such residents to resume a more appropriate and desirable way of living that deals with their individual needs on a personal level.

We provide safe environments that are adapted to the unique needs of the resident so that they can enjoy as much independence and mental and physical stimulation as possible.

Facilities
• 2 Dining rooms
• 3 lounges
• Conservatory
• Passenger lift
• Nurse call system
• Wet rooms
• Fully furnished single rooms majority with en-suite
• Summer House
• Potting Shed
• Vegetable plot
• Greenhouse
• Rabbits
• Cat

Services

• Salon
• Visiting hairdresser
• Visiting Chiropodist
• Registered Dentist
• Daily Activates
• External outings
• Laundry
• Daily Newspapers
• Annual Newsletter

Our Staff:
Day to day management is undertaken by the registered Manager Mrs Claire Kingdon. Claire has 18 years experience in the care sector. 16 of these years has been specialising in Dementia Care. She has achieved the N.V.Q level 4 in Health & Social care alongside the Registered Managers Award qualification. She is a qualified Dementia care lead and an Health and Social Care N.V.Q/ Diploma Assessor.

Claire is supported by a head of Care’s, Kelly Pearson and Michelle Trott. Their primary role is to develop and oversee the care management in the best interest of the residents, family and carers. Both Health and Social care Diploma Level 3 trained and regularly attend leadership and management training they are experienced in dementia care with a wealth of Care sector knowledge. The head of care is trained to act on behalf of the manager in her absence.

There is a shift leader on each shift, who takes charge of the Home when the manager/Head of care is off duty. All Shift leaders have obtained or are working towards the N.V.Q level 3 Health & Social care Award.
A senior manager is always contactable.

Hazelwell Lodge Residential Home is staffed at all times in accordance with the staffing levels agreed with the Care Quality Commission (CQC). The Home employs 50 staff, which 98% of care related staff are working towards or have already obtained an NVQ/Diploma 2/3 in Health & social care.

Activities
Hazelwell Lodge's dedicated Qualified Activities Co-ordinator, Cassie Dobbs organises and arranges a variety of opportunities for our residents to enjoy daily activities in the home and in the local community.
Residents' preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled.
Among the activities we organise are supervised day trips to leisure facilities and places of interest, as well as social events in our homes, including pet therapy, arts and crafts sessions, quizzes and regular entertainers.