Severn Sunrise Homecare

General information

Mission Statement: Our Vision and Values

Our Mission

Our mission is to bring a genuine and high quality service to our local Community delivered by people who care. We will do this, where we can, by enhancing our Client’s quality of life and provide that peace of mind in a safe and friendly environment that is their home; and assist them to remain independent for as long as possible. We want to demonstrate that our Client’s care needs are our highest priority, we will do this by recruiting right and proper care staff; people who care about people and their welfare.

Our ultimate aim is to have a CQC Registration Rating of ‘Outstanding’, Commit to the Social Care Commitment and meet with Investors in People approval.

Our Vision

Our vision is to be the best that we can possibly be by our devoting care and attention to our Client’s welfare and needs. We will do this by creating a positive and vibrant work environment for our staff and redefining excellence in our service to all Client’s while inspiring pride and devotion.

Our Values

1. Our primary value is to meet the needs of our Client’s through a genuine desire to care about clients and their welfare. Through hospitality we will make clients and staff feel welcome and comfortable with the ability to efficiently meet and anticipate needs.

2. Teamwork and excellence is to be taken seriously with every word and deed we perform.

3. Whomever we work with, be they client, staff or other professionals, they will be treated with utmost Dignity and Respect.

4. We aim to communicate directly with every individual we have a concern with. If any person we speak to is not part of the problem or the solution, we will direct the conversation to whom the subject involves.

5. We will take no offence to any colleague who reminds us of this value which we hold vital to a healthy work environment.

6. Our Company and staff will commit to the Social Care Commitment. This will aid us in journey to quality, high standards and perfection.

7. Kindness, care, acceptance and empathy will guide our actions and communications.

8. Problems are to be solved innovatively with honesty and integrity.

9. We recognise that training and opportunity is important to all our staff so they may further their careers and develop the long term relationship we desire with our them.

10. Profit, but profit from work carried out in sympathy with our vision and values.