DG Training

General information

Louise Ramsay of DG Training is qualified and experienced in the development and delivery of many types of courses, including Food Hygiene, Health & Safety, Customer Service, Scottish Alcohol Licensing and Computing. Louise's enthusiasm and excellent communication skills ensure that candidates get the maximum benefit from their training.

With over 20 years experience in the customer service and hospitality industries, Louise is well aware of the high standards expected by today’s customers and how properly trained staff can help your business achieve these expectations.

In 2003, after many years of hands-on experience, Louise decided it was time for a change. To allow her to pass on her extensive knowledge to others, she gained further qualifications and became a trainer. Since then she has been working closely with many local businesses to help identify and meet their training requirements, enabling them to achieve higher standards of service.

With the recent changes to Scottish Licensing Legislation, it is essential that all staff working in Licensed premises in Scotland are properly trained. DG Training can offer the relevant courses to ensure compliance.

DG Training offers the option of in-house delivery of all courses, allowing staff to carry out training within a familiar environment.

Louise is also available to carry out Freelance Assessing and Internal Verification for NVQs in a range of occupational areas.