NG2

General information

Welcome to the official Facebook page for NET

We will keep you up to date with the latest news, including promotions and special offers.

Real time service update information can be found on our website at www.thetram.net, now including a mobile friendly version for mobile phone and tablet users.

Any specific complaint should be sent to our customer service team at info@thetram.net in order to be treated efficiently.

Trams run from every 5 minutes to and from the city centre and we’ve five FREE Park and Ride sites providing over 3,000 car parking spaces.

Further detailed timetable information is available on our popular website at www.thetram.net along with our helpful journey planner. Whilst you’re visiting the site do please drop us an email at info@thetram.net to let us know what you think of our service or, alternatively, you can call us on 0115 942 7777.

For information on Penalty Fares please visit our website- www.thetram.net/penalty-fares. We do not respond to the issue of penalty fares or the process on any form of social media. For more information please contact Customer Services on 0115 942 7777 or info@thetram.net

All activity on this page is subject to our social media policy. We have the right to remove any posts or comments that are not appropriate.