Independent Care Link Ltd

General information

Our services are designed for both the elderly person and also people with disabilities who wish to maintain their independence and have a better quality of life. All tasks are undertaken by our team of Support/Homecare Workers who have all had an Enhanced Disclosure and Barring Service (DBS) check and who undertake continuous training to help them deliver the highest quality care to each of our service users. However, past experience also shows us that matching the personalities of individuals are just as important.

Dignity and respect are at the heart of the service we deliver. We focus on the ability of the individual, not on the disability. All our staff take part in Dignity Workshops to help them recognise how to deliver a service which focuses around protecting the dignity of the service user. As an organisation we embrace the 10 Point Dignity Challenge as part of the Dignity in Care campaign. We have already achieved our Bronze Award status and are now working towards the Silver Standard.

We ask our service users for regular feedback in order that we maintain a relevant and high quality service.